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Diemer, Tobias, Hartung-Beck, Viola & Kuper, Harm 2013: The customer perspective. In Innovations in education. Educational governance. Wiesbaden: Springer VS, 173-190.
Feedback research in the context of school evaluation using central learning assessments
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Diemer, Tobias, Hartung-Beck, Viola & Kuper, Harm 2013: The customer perspective. In Innovations in education. Educational governance. Wiesbaden: Springer VS, 173-190.