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Fachhochschule Dortmund, Ed., "Teleservice of technical systems with mobile devices," 2008.
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Research report Project manager: Christof Röhrig Research focus: Mobile Business Mobile Systems Duration: 2006-2007 Student employees: Andrej Geppert, Nils Hanekamp, Patrick Raffelberg, Philipp Viktorin Project partners: T-Mobile Deutschland GmbH, Andreas Murkisch, Technical Customer Service West, Cologne