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A. Karapidis, A. Kienle, and H. Schneider, “Creativity, Learning, and Knowledge Management in the Service Development Process—Results from a Survey of Experts,” in Proceedings of I-Know, Berlin: Springer, 2005, pp. 432–440.
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Alexander Karapidis, Andrea Kienle, Helge Schneider
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A. Karapidis, A. Kienle, and H. Schneider, “Creativity, Learning, and Knowledge Management in the Service Development Process—Results from a Survey of Experts,” in Proceedings of I-Know, Berlin: Springer, 2005, pp. 432–440.