Quote
Boecker, M. (2021). From quality management to impact orientation. In A. Wöhrle, M. Boecker, P. Brandl, K. Grunwald, L. Kolhoff, S. Noll, ... M. Sagmeister, Quality management - quality development (pp. 143-168). Baden-Baden: Nomos.
References
ISBN 9783848778843