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Updated information on e-learning during the coronavirus crisis

E-Learning Coordination Office: e-learning in times of COVID-2019 (coronavirus disease)

Considering the dynamic spread of the coronavirus and the resulting restrictions in teaching courses with a large number of students, we would like to inform you about the options provided by the IT services. These include:

  • ILIAS (, the central learning and communication system:
    it integrates essential functions that are required for the offer of online-only courses.
  • Web conferences (with ILIAS):
    Integrated in ILIAS is the option to conduct a web conference with Adobe Connect (Adobe Meeting). You can use this service for presentations, discussions or collaborative work with students. Since this service is offered by the German National Research and Education Network (Deutsches Forschungsnetz, DFN), we unfortunately do not have any influence on the availability and quality of the service itself. Currently, this service is already being requested to such an extent that the available resources are not always sufficient to guarantee a high-performance provision. You can find current information on the pages of DFN:

    Update (16.03.2020)
    Recent statement of DFN:

    "(...) We try our best to ensure the service for every user also under the present circumstances. (...)"

    Update (27.03.2020)
    Newsticker of DFN
  • Video portal of Fachhochschule Dortmund (
    Videos can be made available to a broad audience via our video platform. It is also possible to provide videos to an exclusive circle of participants (e.g. of a course) via the ILIAS Video Plugin. In this case, the rights are obtained from ILIAS. Some content already provided is only available for members of Fachhochschule Dortmund.  Please do not forget to register with your university ID. If you want to publish new video material via ILIAS, you can find the instructions in our blog article ( or you can write us an e-mail to: 

  • Screencasting with Camtasia
    Camtasia (by TechSmith) is a software suite for creating video tutorials and presentations directly via screencast. The software has been provided by the Fachhochschule Dortmund to support online teaching.
    More information: (FAQ about Camtasia) and on our E-Learning Blog: (Information about Screencasting).

  • IT Help Desk for students (
    While all IT Help Desk locations are closed until further notice, we can offer you a virtual solution for the IT Help Desk:

  • Math Help Desk (fh-do/mathehelpdesk)
    We also offer a virtual Math Help Desk: You find more information on the Math Help Desk page.

Do you have any questions regarding the general use of ILIAS or organizing web conferences via ILIAS? Please contact our support:

Should you have any other IT service-related problems at Fachhochschule Dortmund, please contact us via the central e-mail address: