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Overview

Last updated 4 January, 9 AM

Important information regarding library services during the Coronavirus pandemic


Because of the current development of the pandemic in Germany, all three libraries will stay closed for some time after New Year's Eve in order to enable both our users and staff to reduce contacts. Based on current information, our libraries will reopen on Monday, 11 January 2021. In case of any changes, we will inform you on this page.


If you have any questions, you can contact us via phone and e-mail during the following times:

Period

Monday to Thursday

Friday

4-8 January 9 AM-3 PM 9 AM-1 PM
from 11 January (presumably) 9 AM-4 PM 9 AM-3 PM

 

Please contact us preferably via:

  • e-mail: bib@fh-dortmund.de or via our contact form
  • phone:
    • Emil-Figge-Str. 44: 0049 231/91124917
    • Sonnenstraße: 0049 231/91129135
    • Max-Ophüls-Platz: 0049 231/91129441

Before your visit please carefully read the following information regarding rules and services.

Students can only enter the buildings in which the libraries are located through the following entrances:  

  • Emil-Figge-Str. 44: back entrance, facing Emil-Figge-Str. 42 building
  • Sonnenstraße: building A main entrance
  • Max-Ophüls-Platz: entrance at Rheinlanddamm

During the annual Christmas and New Year's closing period (see above), all FH Dortmund buildings are closed.

General distancing and hygiene rules to observe in the libraries:

  • Wearing a face mask covering both mouth and nose is obligatory for all patrons during their entire stay in the library. 
  • Please remember to bring your FHCard or library card. We need it to register you as a visitor which we are required to do by federal state law.
  • Please make sure to keep your stay in the library as short as possible. In order to do so, please use our literature search engine RiO to find out which books you need in advance. Bring a list of the corresponding book codes (Signaturen) so you can collect the books from the shelves quickly and easily.
  • The maximum number of patrons allowed inside the libraries at the same time is limited as follows:
    • Emil-Figge-Str. 44: 10 patrons
    • Sonnenstraße: 5 patrons
    • Max-Ophüls-Platz: 3 patrons
  • Upon entering the library you will be asked to take a shopping basket. This way we can make sure the maximum number of people in the library is not exceeded.
  • Please make sure to limit the duration of your stay in the library to a maximum of 15 minutes.
  • Books and other media can only be checked out and returned during our opening times using the self-service machines and self-return boxes.
  • Library fees and fines can be payed using the pay machine at Emil-Figge-Str. 44.
  • Most study rooms and spaces are closed until further notice. 
  • There is no consultation offered at our service and information counters. Please contact us via mail or phone (for details see below) if you have any questions. We also offer appointments for online consultation via Cisco Webex. For details see below.
  • The IT helpdesk is closed. However, they offer virtual support. For more information see their website.

Please check the FAQ on this page, as we may have already answered your questions there.

Therefore, please check this website first before addressing your questions. Please be aware that some of the services mentioned in the FAQ are not offered during the annual Christmas and New Year's closing period (see above).

 


FAQ

All lending periods ending on one of those three days have been renewed. There is no need for you to return any media before the end of their lending period. You will not be charged any fees if you return them after the library reopening.

Members of Fachhochschule Dortmund can always access e-books, e-journals,  subject-specific databases, training videos and online language courses via VPN. You can find instructions on how to install the VPN client here. Research via RiO can be accessed by all users without VPN. 

If you have any questions, you can contact us via phone and e-mail. You can find contact details and times above. 

Unfortunately this will not be possible until further notice.

At our Emil-Figge-Str. 44 library please use the pay machine (cash, card or FHCard). Until further notice no payments can be made at Sonnenstraße and Max-Ophüls-Platz libraries.

Fines and fees amounting to at least 10 € can be transferred to our bank account. Please send us an e-mail to ask for bank details.

Yes, that is possible. 

Yes, you can use the self-service machines in all three libraries to do so. 

You can create a digital reserve collection using ILIAS. This is a service provided by the library in cooperation with the e-learning team. Please contact us in case you are interested.

Yes, that is possible, but please be aware that it might take longer than usual until the media arrives at our libraries. This is due to the fact that some libraries in Germany do not or only partly partake in the national interlibrary loan system. Please also notice that media requested via interlibrary loan cannot be returned using our self-service machines or return boxes.

Yes, that is possible. Please contact us via mail or phone in case you are interested.

In case you would like to be issued a library card please let us know before your visit by sending us an e-mail or giving us a call (for contact details see above). In addition to that, please fill in the registration form (in German only, please contact us if you need help) and send us a photo or scan of your passport. Please also specify in which of the three libraries you would like to pick up your library card. This way we can prepare it in advance.

We can extend the validity of your library card during our opening times. Please contact our staff at the service counter.

If you cannot come to the library, please send us an e-mail enclosing a scan of your passport.

Until further notice we cannot offer any courses and tours in the library. However, we do offer online courses. As a professor or tutor please feel free to contact us in case you are interested.

In order to substitute our library introduction tours, we have produced videos in which our staff gives you an insight into our three libraries and our most important services. The videos are in German, but English subtitles will be added as soon as possible. The videos can be found here.

You can book an appointment for an online consultation via Cisco Webex. For more information and the booking page, please visit: https://www.fh-dortmund.de/de/hs/servicebe/bibl/beratung/buchungstool_dt.php

(the information is in German only, but consultation can be provided in English as well. Please contact us if you need help booking an appointment)

Fachhochschule Dortmund set up a regularly updated information page at: www.fh-dortmund.de/coronavirus_english

For information regarding e-learning during the crisis, please click here.

Please take a look at our English-language library FAQ.